ESR

480+ corporate events · 5 years

Event Analytics That Prove ROI

Get event analytics you can put in front of your boss: a goal set before the doors open, numbers collected at the booth, and a short report after. We build the counting into the activity itself, so guests play while your data fills up.

A trade show visitor points at the fastest-lap leaderboard

Results we can show

These three events show what we counted, what we sent the client and what we didn't count and should have.

  • A trade show visitor drives the i2c-branded racing cockpit

    FinovateFall, New York Marriott Marquis

    Over three show days, i2c's booth staff saved about 51 scanned contacts from outside visitors, not counting their own team. That's a contact count, not a lead count, and we say so. Read about the branded racing simulator for i2c at FinovateFall.

    Branded racing simulator for i2c at FinovateFall

  • Four racing stations feed one leaderboard screen at an office employee social

    Capital Group employee social

    Four racing stations fed one shared leaderboard. After the event, we sent the client the final standings. Read about the four racing simulators for a Capital Group employee social. Capital Group has booked us for three events.

    Four racing simulators for a Capital Group employee social

  • Guests check AI-suggested introductions next to a networking screen at an industry launch

    TEC6, Sony Pictures Studios

    Our AI Networking Matchmaker used registration data and a short questionnaire to suggest introductions. In its September 30 follow-up, the organizer named both the matchmaker and the racing simulator in its thanks. See the AI networking matchmaker and racing simulator at TEC6.

    AI networking matchmaker and racing simulator at TEC6

Event ROI starts before the event

You can only prove a return if you decided what a return means before the doors opened.

The basic formula is simple: the value an event created, minus what it cost, divided by what it cost. The hard part is the value. For a trade show, that's new contacts and meetings. For an employee event, it might be turnout and feedback. For a client night, it's the clients who stayed and talked.

Skip that step, and the only proof after a hard-working show is a photo of the stand. We set the goal and the counting method with you during planning, so the report writes itself.

A booth staffer scans a visitor badge after a race

A marketing event strategy before the first guest

You tell us what the event must do for the business. We design the activity and the counting around that.

  • Pick one main goal. More booth visitors, more qualified conversations, more employees at the event, or a better client relationship.
  • Choose what to count. Badge scans, leaderboard entries, questionnaire answers, photos shared, sessions attended.
  • Build the counting into the activity. A racing leaderboard needs a name for every lap. A photo booth can ask for an email before it sends the picture.
  • Plan the follow-up. Who contacts whom, with what, and within what time after the event.
  • Agree on the report. What you'll see, in what form, and when.

This is how experiential marketing turns from a crowd at a booth into numbers a sales team can use.

A one-page post-event report with charts next to a laptop

Event analytics and reporting you get

One team designs the activity, runs it and reports on it, so nothing gets lost between vendors.

  • A goal sheet. One page with the goal, what we count and how.
  • Data at the station. Leaderboard names, questionnaire answers or badge scans collected while guests play.
  • Live numbers. Leaderboard screens and counts your booth staff can see during the show.
  • A post-event report. Final standings, contact counts and the photos, sent to you after teardown.
  • Matchmaking data. Who met whom, when you use our event technology for networking.
  • Honest notes. What worked, what we didn't count, and what to measure next time.
Event technology for networking
A marketing manager reviews event numbers on a laptop after the show

What shapes the quote

You'll see the price of the strategy work and the activity together. Every event gets a custom quote. These things shape it:

  • The activity and number of stations.
  • Event days and hours.
  • What we collect: scans, questionnaires, leaderboards.
  • Branding on stations and screens.
  • Depth of the report.
  • City and travel from one of our two bases, Los Angeles or Orlando.

Events and what they taught us about counting

Not every event we ran had a full count. Here's what each record shows and what we'd measure next time.

A guest in a suit laughs at the flight simulator controls on the Hangar 21 terrace

Flight Simulator for "Take Flight with Sysmex" at Hangar 21, Fullerton

Work done: The organizing agency, TBX, wrote to us afterward that its team and its client were pleased with the product and the professionalism. Nobody counted simulator users that night. A simple tally at the station would have added a number to that feedback.

Client:
Sysmex America (organized by Total Brand Experience)
Venue:
Aviation hangar event venue (Hangar 21)
City:
Fullerton, CA
Read the case

What the data looks like

These shots show where numbers come from on the event floor.

  • Two racing cockpits, a leaderboard and a trophy table before guests arrive
  • A leaderboard screen stands between two racing stations
  • A guest fills in a short questionnaire on a tablet at an AI networking station
  • Our tech specialist tests a badge scanner and a tablet before doors open

Data and documents

You decide what we collect and who sees it.

We collect only what you approve in the goal sheet, and we hand all of it to you after the event. Questionnaire and badge data stay with your team. For the venue, we send insurance documents on request.

What goes wrong with event measurement

An event can't show a return if nobody planned to count it. Here's what each mistake costs.

  • No goal set.

    Afterward, every number looks good and none of them matters. We agree on one main goal first.

  • Counting the wrong thing.

    Players aren't leads, and contacts aren't customers. We name each number for what it is.

  • Data collected on paper.

    Cards get lost and handwriting can't be read. We collect at the station, digitally.

  • Slow follow-up.

    Contacts go cold while the team recovers from the show. Plan the first message before the event. Our guide on trade show lead generation covers that part.

    Trade show lead generation
  • No report.

    The event fades from memory before anyone writes it up. We send the report while the event is still fresh.

How we plan it

You'll know what happens at each step, from the goal to the report.

  1. Step 1: You share the goal

    • What the event must do and who must see the results.
  2. Step 2: We propose the activity

    • A format that draws your audience and collects the data you need.
  3. Step 3: You get a quote

    • Stations, days, data collection and the report.
  4. Step 4: We set up counting

    • Leaderboards, scanners or questionnaires, tested before guests arrive.
  5. Step 5: We run the event

    • Our operators keep the line moving and the data clean.
  6. Step 6: We report

    • Final numbers, notes and photos after teardown.
An event lead reviews the counting plan with a client before a show

Who works on it

  • Event lead. Sets the goal and counting plan with you and owns the report.
  • Operators. Run each station and make sure every guest is counted.
  • Tech specialist. Sets up leaderboards, questionnaires and scanners.
  • Your booth staff. Talk to the people our activity brings in. We brief them on what to scan and when.

You get one team for planning, running and reporting.

Events in any U.S. city

We work from two bases, Los Angeles and Orlando, and run events nationwide. Our stations and team travel to your show or venue, as they did for i2c in New York.

Two bases

Los Angeles and Orlando

West CoastEast CoastAll 50 states

Our Orlando office and warehouse at 310 N Orange Ave sit close to a full show calendar. The Orange County Convention Center hosts the PGA Show in January and IAAPA Expo in November. At shows that size, every booth competes for the same visitors, so a counting plan matters more.

Orlando office: 310 N Orange Ave, STE. 201, Orlando, FL 32801

Questions

How do you measure corporate event ROI?

We set one goal with you before the event, count what proves it during the event and report it after. The return is the value you can tie to that goal against what the event cost.

Are you an event strategy agency?

We plan the strategy for the events we run: the goal, the activity and the counting. We don't sell standalone strategy consulting.

Can you help with corporate event strategy for a full year?

Yes. If you run several events, we'll plan goals and counting for each one so you can compare them.

Do you work on virtual event strategy?

Our activities are built for in-person events. For hybrid programs, ask us, and we'll tell you what works on screen.

How much does it cost?

Every event gets a custom quote. Send us the event and the goal, and we'll reply right away.

Plan an event you can measure

Send us the date, the event and what it must achieve. We'll reply right away with an activity, a counting plan and a quote. Share the event type, date, city, guest count and budget. Add the main goal and who needs to see the results. Or call +1 213 912 1010